We have struggled with phone systems for 12 years, using 3 different big suppliers, all of which had glaring weaknesses. We nearly gave up on office phones before finding Networks. Within a week of contacting them, we had a new system, zero downtime and most important, they customized it to perform exactly the way we wanted it with features that none of the other vendors could offer. The product is fantastic, but the people at Nextworks are what make the company truly special - they are very smart, and they listen to the smallest details. I could not recommend them more to anyone that has had similar struggles with their current system.